MobileCorp announces Mobility and IT managed service bundle for SMB

 

SMB bundle supports distributed workforce and targets cyber security risk

The bundle offer is a response to critical issues that have emerged over the past 12 months that are challenging  businesses of all sizes, but are particularly difficult for SMB to manage. These are

• network and endpoint security, and business continuity, in a climate of grossly heightened cyber threat
• employees working remote from the office requiring responsive IT management and support
• the accelerated adoption of cloud, unified communications, unified endpoint management, and modern workplace management technologies

 

Benefits of single vendor across mobility and IT 

With the remote work shift, traditional IT has moved significantly closer to cloud-based unified communications and connectivity infrastructure, says Stephen Aravopoulos, MobileCorp managing director.  

Before the pandemic and the mass shift to Cloud applications like Teams and Zoom, many organisations managed corporate mobility separately from core IT operations.

Now with employees needing to work from anywhere, anytime, on any device and accessing the corporate network and applications on demand, it is counterproductive to continue with a siloed approach.

"It makes sense in today's world to have a big picture view across the connectivity and communications experience an organisation provides for its employees and customers.

"There are clear benefits to having one vendor across the combined mobile and IT infrastructure, security and support. These include knowledge-sharing, system integration, risk mitigation, and producing a unified end user experience."

Like having an in-house team

With limited inhouse resources, many of MobileCorp's SMB customers have found themselves stretched by the need to manage a remote workforce and, at the same time, implement infrastructure and cyber security upgrades.

"Having MobileCorp managing across both mobility and IT operations, it is like having an entire inhouse team of specialists. We can carry the heavy lifting of operations and end user support, freeing up any internal resource for more strategic work."

 

Security and business continuity focus

Each time a cyber attack is reported in Australia there are numerous IT managers across the country taking a collective sigh of relief that they are not the victim...this time.

Cyberattacks have skyrocketed by 600% in the past four years and no organisation is immune to the threat. This is particularly worrying for smaller organisations with limited inhouse IT resource. 

Small to medium organisations often have limited defences in place when it comes to cyber threats. Proactive monitoring, threat defence, and having a plan in place for business continuity and disaster recovery is essential for organisations of all sizes to have peace of mind.

 

Distributed workforce demands remote management and integrated communications 

The distributed workforce - with employees increasingly working away from a centralised office - is here to stay for many workplaces. Many organisations are now consolidating their infrastructure and systems to support this situation as a new normal.

This has led to an increased focus on integrating desktop and endpoint management with heightened interest in modern workplace platforms like Microsoft Intune and VMware Workspace ONE.

It has also led to a uptake of unified communications solutions like Microsoft 365 as organisations look to seamlessly connect and collaborate regardless of physical location. 

Meanwhile remote employees need responsive IT support to protect productivity. This workload can be difficult for SMB IT resources to cover.

 

Eight Specialised Modules on offer

There are eight modules to the MobileCorp Managed Mobility and IT Services bundle.

Four modules are focused on Systems Management; and four modules are focused on End User Management.

SMB can pick and choose what they would like to outsource.