-Doug Conant, former President and CEO Campbell Soup Company
Work has changed significantly in the past ten years and it is affecting the way that IT systems and processes need to be delivered to employees.
A digital workspace strategy reflects this new reality and responds by providing a set of platforms, tools and environments, delivered by IT, in a usable, coherent and productive way, for employees to achieve work anytime, anywhere on any device.
USER DEVICE MANAGEMENT
Employees are a company’s greatest asset and biggest threat.
It’s time to realise that devices are more than extensions of the computing infrastructure, they are extensions of the end user.
MobileCorp’s device management service protects companies from end user behaviour while satisfying employees by providing them with the tools they need to be productive in their roles.
USER IDENTITY AND ACCESS MANAGEMENT
Identity access management it is at the heart of a directory service and is a basic security essential for any company.
MobileCorp has capability with the build, configuration, deployment and outsourced management of IAM, both on-prem and in the cloud.
Managing multiple desktop set-ups, responding to end user fix requests, and onboarding new staff, combine to make managing the company’s desktops a time-consuming activity.
Managed Desktop is MobileCorp’s support solution for business’ desktop environments. Key features are responsive support, proactive security and operational management, as well as employee onboarding and offboarding.
MANAGED OFFICE 365
Get all the Office apps you know so well, plus collaboration, productivity and security tools in a tidy bundle, managed by MobileCorp.
MobileCorp offers a comprehensive managed service for Office 365 tenancies. This includes tenant design and build, migration process, operational management, security, compliance and reporting, and support services.
MobileCorp managed service desk is based on the ITIL framework with three core responsibilities – Incident Management, Request Fulfillment and Change Notifications.
Provision of a Managed Service Desk will not only remove workload from internal IT but will capture how end users are interacting with technology. By measuring transactional activity the service desk is able to provide insights and add value.