Visibility equals accountability
Making costs visible to end users and their line managers encourages individual accountability.
It raises awareness of corporate policy and allows end users to self-regulate their usage.
A positive side effect of billing transparency is that each employee becomes an additional pair of eyes for the business, seeking out and highlighting carrier billing errors and anomalies on their bill.
The best way to deliver cost visibility is for the monthly carrier bill to be visible to the end user and/or their line manager.
Even better if the bill has been subjected to business intelligent analysis and is delivered to everyone with any billing anomalies or non-compliant use highlighted for all to see.
MobileCorp TEMS Pro and TEMS Premium services can deliver the monthly bill to end users and/or hierarchical management via a web portal or by email.
Each employee receives their detailed bill, along with a graphical representation of total spend over previous months, and details of non-compliant use.
TEMS Pro is MobileCorp’s gold standard cloud-based integrated Managed Mobility Service (MMS) and TEMS solution.
This is an online environment which can be made available to all end users or restricted to nominated administrators.
The environment is integrated with a company’s HR records, organisational structure and cost centre accounting for accurate accounting.
Its modules include Procurement, Asset Inventory, Carrier Management, Governance, Business Intelligence, Reporting and Support.
MobileCorp’s TEMS Pro services is a sophisticated environment that delivers full transparency to all aspect of mobile management including:
A hallmark of the TEMS Premium module is carrier billing transparency and analysis.
Individual carrier bills are available online in detail each month. These can be made visible to end users or to nominated personnel.
Billing expenditure can be viewed from multiple perspectives including by individual, team, cost centre, usage type – voice, data, international roaming; dollar amounts, increases in usage or expenditure. Anomaly and exception reporting can quickly highlight abnormalities for further investigation.
At an account level, auditing of call rates and charges being applied can be automated.