Making costs visible to end users and their line managers encourages individual accountability.
It raises awareness of corporate policy and allows end users to self-regulate their usage.
A positive side effect of billing transparency is that each employee becomes an additional pair of eyes for the business, seeking out and highlighting carrier billing errors and anomalies on their bill.
The best way to deliver cost visibility is for the monthly carrier bill to be visible to the end user and/or their line manager.
Even better if the bill has been subjected to business intelligence analysis and is delivered to everyone with any billing anomalies or non-compliant use highlighted for all to see.
MobileCorp TEMS Pro delivers the monthly bill to end users and/or hierarchical management via a web portal.
Each employee receives their detailed bill, along with a graphical representation of total spend over previous months, and details of non-compliant use.
TEMS Pro is MobileCorp’s cloud-based integrated and automated TEMS solution.
It is a comprehensive online asset management and bill interrogation service that enables organisations to manage all aspects of their telecoms inventory, usage and expenditure.
A hallmark of the TEMS Pro module is carrier billing transparency and analysis. Individual carrier bills are available online in detail each month. These can be made visible to end users or to nominated personnel.
Billing expenditure can be viewed from multiple perspectives including by individual, team, cost centre, usage type – voice, data, international roaming; dollar amounts, increases in usage or expenditure. Anomaly and exception reporting can quickly highlight abnormalities for further investigation.
At an account level, auditing of call rates and charges being applied can be automated.
Suitable for Telstra or split-carrier corporate fleets.
MobileCorp TEMS Premium is an off-line set of telecom expense management reports with analytics, insights and recommendations.
This premium reporting package highlights cost saving opportunities and mitigates risk around expenditure and carrier billing services.
The reporting package represents due diligence and governance for Procurement, Finance and IT service delivery leaders.
MobileCorp will identify and make recommendations around data usage, redundant services, carrier billing errors, unauthorised and non-compliant end user behaviour.
MobileCorp TEMs Snapshot provides cost transparency at a glance.
All the critical cost metrics on a page for quick evaluation and identification of risk factors.