Managed Microsoft 365

All the Office apps you know so well, plus collaboration, productivity and security tools in a tidy bundle, managed by MobileCorp

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A Microsoft 365 licence for every business size

Microsoft 365 - known as Office 365 until April 2020 - is the most popular business app in Australia, and has 200 million users globally.

365 is a Microsoft product delivered as a monthly subscription service. It includes the latest versions of Microsoft’s Office suite, as well as a number of communication and collaboration tools such as Exchange, SharePoint, and Teams.

There are Microsoft 365 plans for small and midsized businesses, large enterprises, schools, and non-profits. Prices range from $6.90/user/month up to $48.10/user/month ex GST. Plans can be mixed and matched across business users, and plans can be changed at any time.

Microsoft 365 also includes Windows 10 Enterprise, Enterprise Mobility + Security (EMS), and machine learning.

Consultancy

The key to a successful migration or managed service is the pre-planning and articulation of the business drivers. MobileCorp will lead a workshop to prioritise outcomes, delineate responsibilities, and plan a custom managed service.

Solution Architecture

MobileCorp solution architects will design an Office 365 tenant to meet identified business requirements, considering integration with existing infrastructure, workforce mobility, equipment and software.

Migration

Migrating to an Office 365 environment is a project requiring significant resource and skilled knowledge to ensure business continuity.

MobileCorp’s Managed ICT service team will project manage and provide the technical skillset to migrate an existing mail environment such as Exchange or G-suite to Office 365. This will include mailbox migration, DirSync/SSO ADFS configuration, and data migration. We will also set up Office 365 collaboration tools such as SharePoint, Skype for Business, and Teams.

Licensing

Microsoft has a range of plans for small business through to enterprise, with additional plans aimed at education, government and non-profit sectors. MobileCorp will recommend the most suitable plan based on the business requirements. We will also manage licensing to ensure it is compliant and optimised for individual users and the business as a whole.

Managed Service

MobileCorp provides a managed service focused on supporting end users, delivering a schedule of planned maintenance, and offering strategic advice for evolving the environment.

A technical service desk provides a swift response to end user requests, initiates bug fixes, and delivers operational management of employee movement including licensing compliance.

Receive monthly reports with compliance and status updates, and recommendations for optimisation for the environment.

We can also offer security monitoring and a back-up service.

Features include:

tenancy management
user/group creation
licence assignment
adding and removal of services
technical support service desk
security monitoring
backup service for Exchange Online, SharePoint Online and OneDrive for Business
reporting package

MobileCorp Microsoft 365 Managed Migration

MobileCorp offers two migration packages – one suited to SMB migrations, and one for more complex enterprise migrations.

SMB Microsoft 365 Migration service

A package of Migration Services for on-premises Exchange, Google Mail and IMAP mail services. We migrate mailboxes, public folders, distribution lists and can perform the required desktop changes. Our services are priced either per mailbox or on a per user/month contract, starting from as few as 10 mailboxes.

Complex Microsoft 365 Migration service

Our 365 migration specialists will work with you to understand the required business outcomes. We will scope and design the solution and information architecture. We will devise an end-to-end migration plan, setting up Identity, Active Directory, migrating Exchange, and files; and demonstrate the wider unified communications capabilities of the 365 platform.

DirSync/SSO ADFS Configuration

MobileCorp will manage identities, authorisation, and authentication. MobileCorp will synch on-premises Active Directory with Windows Azure Active Directory, and configure Active Directory Federation Services (ADFS) and the Directory Synchronisation (DirSync) appliance.

Establish a Home Environment

Whether a portal or a fully-fledged Intranet, MobileCorp will build a ready-made home environment complete with links to files in OneDrive, and the tuning of Delve.

Email Migration

MobileCorp will migrate emails to the new Exchange system, from Exchange 2003,2007, 2010,2013 and 2016, Gmail and POP/IMAP. We will provide a solid foundation via Active Directory and introduce the benefits of Teams and Skype for Business.

Data Migration

MobileCorp will migrate existing files into OneDrive, relieving internal IT resources of this time-consuming process.

Information Architecture

MobileCorp can help decide what to keep and migrate vs archive, develop security permissions, and re-validate the folder structure.

Complete O365 configuration

MobileCorp will demonstrate the wider capabilities of the Office 365 platform including: Planner, Teams, Yammer, Staff Hub, Flow, PowerApps, and SharePoint.